Terms And Conditions
Last Updated 26th March 2019
We are MotorSport Vision Limited ("MSV"), which is part of the MSV Group which also includes JPM Ltd ("PalmerSport") and
MotorSport Vision Racing Limited ("MSVR").
We reserve the right to change the policy at any time, so please check back regularly to keep informed of updates to this Policy.
This is a summary of cover, not a policy document and is issued subject to the terms, clauses, conditions and warranties as
within the master policy. Any fraud, misstatement or concealment in relation to any matter relating to this insurance shall render
the policy null and void and all claims forfeited.
The online shop is only intended for use by people resident in the UK mainland and we currently do not accept any
orders from individuals outside the UK mainland.
By placing an order through the online shop you warrant that you are legally capable of entering into binding contracts,
you are at least 18 years old and that you are resident in the UK mainland and you are accessing the online shop from
Purchases made on the online shop are for the personal or gift use of the buyer only and are not to be used for re-sale,
commercial purposes or any other commercial benefit. MSV may restrict multiple quantities of a product being delivered
to any one customer or postal address.
Descriptions of Products
Descriptions and specifications of products on the online shop are not intended to be binding and are intended to give a
general description of the products. MSV may make any changes in the specification or description provided that this does
not materially affect the quality or performance of the products.
MSV warrants that it has the right to supply all the products offered by it on the online shop and that the products
substantially comply with their description. In all other respects, and to the maximum extent possible, MSV makes no
other warranties or promises about the products, and any implied warranties are excluded.
Pricing and Payment
The price of the products shall be the price listed on the online shop on the date of your order (except in the case of
obvious errors or omissions), inclusive of VAT but exclusive of delivery charges which are payable by you. All prices on the online
shop are quoted in UK pounds sterling (£) and must be paid for in full, including delivery charges, prior to delivery. Prices may
change at any time but changes will not affect orders in respect of which MSV has already sent a confirmation email.
Payment must be by credit or debit card. We accept payment using Visa, Mastercard, Switch, Solo and Maestro. Payment will be debited
and cleared from your account upon receipt of your order by MSV. You confirm that the credit/debit card that is being used is yours.
All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card
refuses to authorise payment to MSV, MSV will not be liable for any delay or non-delivery.
How the contract is formed between you and MSV
After placing an order, you will receive an e-mail from MSV acknowledging the details of your order. Please note
that this does not mean your order has been accepted. Your order constitutes an offer to MSV to buy the products
listed in your order.
MSV does not promise that products are necessarily available, and all products are offered for sale subject to
availability. Once MSV receives your order, we will check our stock for availability of the relevant items.
If any product(s) are not in stock at the time of your order, you will receive an e-mail notification.
All orders are subject to acceptance by MSV. Unless you cancel your order in accordance with the Cancellation
policy below, acceptance of your order and completion of the contract between you and MSV will be perfected when
MSV despatches the product(s) to you. MSV will send you a print out of your order together with delivery of your
MSV may not accept your order if, for example, MSV is unable to obtain authorisation for payment, that the item
ordered is out of stock or is withdrawn from sale or if you do not meet the eligibility criteria set out above.
Delivery will be arranged by MSV using a sub-contractor. Any times for delivery on the online shop or in any
correspondence to you shall be approximate and indicative only and shall not be binding upon MSV. Time for
delivery shall not be of the essence. Once a product you have ordered has been despatched for delivery the risk
in such product passes to you.
Cancellation, Returns and Refunds
MSV hopes you will be totally satisfied with the products but if you would like to cancel your order and
return the products you may do so within 7 working days after receiving them.
To cancel your order, return the products, unused, to: Returns, MSV Online Sales, MotorSport Vision centre,
Brands Hatch, Fawkham, Kent DA3 8NG. Please enclose a copy of your order confirmation and your reasons for
returning the products.
MSV may not cancel your order or provide a refund if the order is for products which are made to your specifications
or clearly personalised, products that cannot be returned or are likely to deteriorate rapidly, or audio or
video recordings (in any format) or computer software, provided in a sealed package that has been unsealed by you.
MSV will only accept returns for non-faulty clothing products provided that they have not been worn and that
tags remain in place. You should check clothing products thoroughly upon delivery before removing any attached
tags and before disposing of any original packaging.
Following receipt of properly returned, undamaged products, MSV will confirm cancellation by email and will
repay to you the cost of the products within 30 days from receipt of your cancellation by crediting the
original purchaser’s payment card. Alternatively, you can request an MSV online shop credit that can be used
against future purchases at the online shop.
MSV will not refund the postage costs of delivery or return unless the products are faulty.
Any items returned outside the 7 working day timeframe described above will only be accepted at MSV’s discretion
and can only be refunded as an online shop credit.
Limitation of Liability
MSV’s liability to you is limited to refunding the price of the products as provided for in section 'Delivery' above.
MSV is not responsible to you to any greater extent and in particular is not liable to you for any indirect or consequential loss (including without limitation financial loss such as loss of profit or otherwise) that you may incur as a consequence of its failure to comply with these terms and conditions of sale.
Nothing in these terms and conditions shall serve to exclude or limit MSV’s liability in respect of death or personal
injury caused by MSV’s negligence or the negligence of its officers or employees.
Jurisdiction and Applicable Law
These terms and conditions are governed by English law. The English courts will have exclusive jurisdiction over
any dispute or claim arising from or related to these terms and conditions and/or use of the online shop.
If any of these terms or conditions should be determined to be illegal, invalid or otherwise unenforceable, it shall
be deemed deleted and the remaining terms and conditions shall survive and continue to be binding and enforceable.